The global contact center software market is expected to reach USD 72.04 billion by 2027 due to the rise in omnichannel communication, advancements in…
Browsing: Omnichannel Communication
MarketsandMarkets projects significant growth in the worldwide cloud contact center market, driven by factors such as the need for customized and streamlined engagements, the…
Alok Kulkarni, Co-Founder and CEO of Cyara, discusses how contact centers are evolving and how CIOs and CX leaders can maintain growth while cutting…