DZS DZSI has announced a binding agreement to acquire NetComm Wireless Pty Ltd., a global leader in broadband networking and software-defined cloud solutions. The…
Browsing: Customer Care
AI Everywhere is an era of rapid advancement in the AI sector, driven by public and business interest in models such as Generative AI.…
Artificial intelligence (AI) tools are software applications that use AI algorithms to perform specific tasks and solve problems. AI tools can be used to…
Chatbots are becoming increasingly popular in the financial services industry, offering 24/7 customer care and the potential to bolster brand loyalty. However, they may…
Microsoft Azure debuted their new cloud region in Doha in August 2022. The Qatar Financial Centre (QFC) has launched an interactive chatbot powered by…
Chatbots have revolutionised the way customer care centres interact with consumers by improving their efficiency and facilitating more personalised, faster, frictionless experiences in customer…
Sprout Social, an industry-leading provider of cloud-based social media management software, has announced the launch of a series of new AI features across its…
Customer service companies in the United States are playing an increasingly important role in providing efficient, reliable, and timely services to customers. Services provided…