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Artificial intelligence has become a significant and growing influence in the world, impacting people, businesses, and workflows as a tool, threat, or opportunity. While many may think of AI as recent breakthrough, it has actually existed for decades. AI encompasses various forms and sources, including machine learning and deep learning, which use algorithms to process data and make predictions and recommendations. Chatbots, such as ChatGPT, have become mainstream examples of AI, but they have yet to demonstrate the full potential and value of current AI technology.