Cognigy Raises $100m As Major Enterprise Brands Depend On Its Ai Agent Workforce

Cognigy, a global leader in AI-first customer service automation, has raised $100 million in Series C funding to accelerate its mission of delivering exceptional customer service at scale. The company’s AI platform is used by over 1,000 brands worldwide and combines Conversational and Generative AI to resolve high-volume customer requests and assist human agents.