This article provides a comprehensive market map of Microsoft Teams contact center solutions, featuring only officially certified vendors. These solutions aim to bridge the…
Browsing: Text Analytics
The Text Analytics Market is expected to experience steady growth in the coming years, driven by the increasing volume of unstructured data and the…
In this article, Chad Rycenga, Executive Vice President for Product at Ibex Global and Chief Technology Officer for ibex Digital, shares his insights on…
Organizations have been using AI and analytics in the back office for decades to model propensity, combat churn, and plan and optimize processes more…
Text analytics is a process of analyzing unstructured data to extract valuable insights and information. This process can be used to understand customer sentiment,…
This Global Natural Language Processing (NLP) Market report from Global Insight Services provides an in-depth analysis of the market, including qualitative analysis of the…
Financial services companies are embracing AI to improve customer experience, reduce risk and fraud, and create operational efficiencies. Autonomous, cloud-based service avatars with empathy…
Mindbreeze, a leading provider of appliances and cloud services in the field of information insight, has been named as a top 100 company that…