AI and mixed reality are revolutionizing the way frontline workers in the energy industry operate. By providing real-time support and access to data, these…
Browsing: Real-Time Support
Sparta Group and Parametric Design Canada Inc. have formed a strategic partnership to enhance Sparta’s Autonomous Medicine Project with Augmented Reality technology. The project…
Michael Ringman, CIO at TELUS International, discusses the impact of generative artificial intelligence (GenAI) on customer experience (CX) and its ability to deliver hyper-personalized…
Leverate, a financial technology company based in Israel, has launched its Chatbot Assistant, an AI-driven innovation designed to revolutionize broker-trader interactions. This cutting-edge tool…
Customers have higher expectations for customer service in 2023 than in the past. Business leaders may think they are doing enough to improve customer…