Commonwealth Bank has introduced ChatIT, a generative AI-enabled IT support chatbot that uses Azure services and is accessible via Microsoft Teams. With an average…
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Microsoft is set to launch new innovations at the Build developer conference, including a new platform featuring AMD’s AI chips and a preview of…
AudioCodes is the market leader for global enterprise session border controller revenue for the third year in a row, with a 23.1% share in…
This article provides a comprehensive market map of Microsoft Teams contact center solutions, featuring only officially certified vendors. These solutions aim to bridge the…
Canary Speech, Inc. has announced that it will use artificial intelligence (AI) voice analysis technology to address mental health challenges and enable early intervention,…
Collaboration companies in the USA in 2023 will offer various services to help businesses succeed. These companies use various technologies, such as cloud computing,…
Rezolve.ai, a leading AI-powered employee service desk, has announced the launch of its revolutionary new feature – the ChatGPT-like ITSM Chatbot. This cutting-edge technology…
Microsoft Teams has evolved from a workplace productivity solution to an all-in-one toolkit for hybrid and remote work. Companies can now work with certified…
Microsoft Teams is a popular UCaaS and collaboration solution that provides companies with messaging, video, voice, screen sharing, and meetings capabilities. To further enhance…