NICE and LiveVox have announced that NICE has entered a definitive agreement to acquire LiveVox, a leading AI-driven proactive outreach provider. The combination of…
Browsing: Digital Engagement
Organizations and consumers exploring the use of generative artificial intelligence (AI) must be mindful of potential risks. Businesses must consider the implications of tapping…
At the 2023 Mobile World Congress (MWC 2023), a financial industry forum titled “Accelerate Change, Shaping Smarter Greener Finance Together” was held. Global financial…