EZ2920 has launched Zenwork AI Assist, a user-friendly chatbot that provides 24/7 support and access to IRS-sourced information for streamlined 2290 tax filings. The…
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CEO of Enterprise Life Nigeria, Funmi Omo, emphasizes the importance of digital technologies in reshaping the insurance industry in Africa. She discusses the role…
This article explores the various ways in which artificial intelligence is being utilized in customer service, including chatbots, virtual assistants, and AI-human hybrid chats.…
In her remarks to a conference on AI and financial stability, Treasury Secretary Janet Yellen acknowledges the potential risks and benefits of AI in…
Immuta announces new data governance and audit capabilities for Retrieval Augmented Generation (RAG)-based GenAI solutions, providing a multi-layer architecture for securing, monitoring, and auditing…
This article discusses the different types of AI systems, specifically chatbots, AI assistants, and AI agents, and how they can be utilized to drive…
Korean startups are actively recruiting talent from overseas, with many foreign staff and executives working in the Gangnam neighborhood of Seoul. One company, Seoul…
Korean Air has developed an AI Contact Center (AICC) platform in collaboration with Amazon Web Services (AWS) to enhance contact center services. The AICC…
Korean Air and Amazon Web Services have collaborated to create an AI Contact Center platform that utilizes cutting-edge AI technology to enhance customer center…
AI is becoming increasingly popular among small to medium-sized businesses (SMBs) as it offers a range of benefits, including automating menial tasks, improving customer…