AI CRM use cases are crucial for modern CRM as they facilitate a more intelligent, data-driven approach to engaging with customers. By integrating AI…
Browsing: Customer Relationship Management
This article discusses the growing importance of customer relationship management (CRM) in the age of information technology. With the use of big data, mobile…
Google and Microsoft made announcements at the HIMSS conference in Orlando, Florida around new generative artificial intelligence products and efforts to stand up guardrails…
AI is a technology that is used to imitate human cognitive functions such as learning and problem-solving. It is being used as a supporting…
Salesforce Einstein is an AI-powered product that revolutionizes Customer Relationship Management (CRM) procedures by automating repetitive work and delivering individualized experiences. It provides a…
The South Africa ICT market is expected to reach US$ 22.2 billion by 2030, with an annual growth rate of more than 5%. Businesses…
As the pandemic eases, digital transformation is accelerating with the rapid adoption of advanced technologies such as AI, IoT, cloud computing, and more. Fortune…
United Wholesale Mortgage is using OpenAI’s ChatGPT, an artificial intelligence platform, to improve efficiency, make financial predictions and offer suggestions to brokers and clients.…
Boomi, an intelligent connectivity and automation leader, announced that its integration platform as a service (iPaaS) is now available as an Intelligent Automation solution…
The Global Enterprise Software Market is projected to grow from US$ 40430 million in 2023 to US$ 52070 million by 2029, at a Compound…