Vamsi Ithmaraju, CTO of Axis Asset Management Company, discusses recent innovations and technology implementation in the customer services sector. He highlights the impact of…
Browsing: Customer Journeys
Digital marketing analytics is a powerful tool for modern marketers to make informed decisions and develop strategies based on reliable, accurate data. This article…
The State Bank of Pakistan (SBP) recently invited applications from the market for a new license: a retail digital bank license. The SBP’s objective…
8×8, a leading integrated cloud communications platform provider, has announced new AI-driven enhancements that will transform business and contact center performance. These new capabilities…
Omni-channel marketing is a holistic approach to marketing that combines all channels of communication and customer touchpoints. This article provides seven examples of successful…