MyRepublic, a telecommunications company, has implemented an in-app AI chatbot that can detect and respond to customer emotions. This innovative solution was developed based…
Browsing: Customer Feedback
Avaya is a leading provider of contact center and communication solutions that is focused on putting customers first. The company’s “Innovation Without Disruption” philosophy…
Von Stiehl Winery is using AI to create a new line of grape wines, with recipes based on customer feedback. AI is already being…
CirrusLabs is a technology company that has harnessed cutting-edge technologies to transform their day-to-day operations and deliver an exceptional customer experience. Their primary focus…
AI-based communication tools are becoming increasingly popular among businesses, as they are designed to streamline customer interactions and improve the overall customer experience. These…
Google Cloud is a suite of cloud-based services that allow businesses and developers to build applications on top of Google’s infrastructure. It offers a…
publicly available text sources. This data is then analyzed using NLP techniques to identify patterns in the data. These patterns can then be used…
Sentiment analysis is a process of using Natural Language Processing (NLP) techniques to identify and extract subjective information from text data. It is used…