AI has transformed customer relationship management (CRM) systems, providing businesses with a smarter way to manage customer experiences and drive loyalty. With AI, CRMs…
Browsing: Customer Experiences
Zomedica Corp. has launched Over-the-Air (OTA) software and firmware update capabilities for its TRUFORMA point-of-care diagnostic platform, allowing for rapid deployment of new assays…
The Commonwealth Bank of Australia is using digital twins and machine learning to improve customer experiences in their app. They are also experimenting with…
Ahamove, a ride-hailing and delivery application in Vietnam, has achieved success through the use of technology. In 2022, they launched Vietnam’s first electric motorbike…
Big data and analytics are becoming increasingly important for businesses of all sizes. Companies like Treasure Data, Datameer, and Mixpanel use big data to…
The Service Delivery Platform (SDP) Market is experiencing steady growth with a projected CAGR of 4.9% by 2030. SDPs serve as centralized hubs for…
Five9, a leading provider of cloud contact center software, has achieved remarkable growth through the strategic integration of AI and machine learning into their…
Bharti Airtel and Google Cloud have formed a strategic collaboration to deliver cloud and generative-AI solutions to Indian businesses. Airtel will adopt Google Cloud’s…
Airtel partners with Google Cloud to deliver cloud solutions to Indian businesses, including AI solutions for geospatial analytics, voice analytics, and marketing technology. Airtel…
Bharti Airtel and Google Cloud have partnered to provide cutting-edge cloud solutions to Indian businesses, including cloud managed services, AI/ML solutions, and an IoT…