Deloitte India’s recent report, “Sprint to Excellence: Voice of Technology Leaders,” highlights the top digital transformation initiatives for Indian businesses, including cybersecurity, cloud computing,…
Browsing: Customer Experiences
This article provides an extensive guide on 65 powerful use cases of Generative AI in 18 different industries. It highlights the versatility and potential…
In order to stay competitive in 2024, small businesses must adopt innovative tech strategies such as cloud computing, data analytics, and AI-powered solutions. These…
Codifica.ai has launched the Codi Service Assistant, an AI-powered platform that streamlines operations and enhances customer experiences. Its customizable features, including the KnowledgeBase functionality,…
Coforge Limited, a global digital services and solutions provider, has been honored with the Intelligent Automation award from Pegasystems for their work in delivering…
The integration of artificial intelligence and machine learning has transformed the marketing profession, requiring marketers to possess a unique blend of creative and analytical…
AI and technology are transforming Global Capability Centers (GCCs) into hubs of innovation and value generation. These centers are leveraging AI to automate processes,…
Charlie Li, senior executive and vice president for the Cloud Services Division at NTT Data, believes that cloud adoption should start from the top…
LivePerson, a leader in digital customer conversations, has been recognized as a Representative Vendor in the Gartner Market Guide for Conversational AI Solutions. The…
This article discusses the promising future of cloud analytics, driven by the acceptance of real-time analytics, big data and IoT expansion, and the integration…