The use of machine learning in the energy industry has led to various benefits such as demand forecasting, asset management, and customer engagement. ML…
Browsing: Customer Engagement
ChatGPT is an AI-powered tool developed by OpenAI that is revolutionizing the way businesses create content and interact with customers. It offers personalized user…
In 2023, generative AI dominated the retail technology landscape and is expected to continue doing so in 2024. Based on machine learning, generative AI…
The global artificial intelligence in fintech market was valued at USD 10.88 billion in 2022 and is expected to reach USD 40.76 billion in…
Artificial Intelligence (AI) has become an integral part of marketing, driving efficiency, personalisation, and strategic decision-making. AI is unlocking new horizons in customer engagement…
The subscription economy is becoming increasingly popular as customers seek convenience and access to services on demand. Digital transformation is an ongoing process that…
BotPenguin, a leading provider of chatbot solutions, has launched its cutting-edge AI Chatbots. These chatbots are designed to provide personalized and efficient interactions, leveraging…
In this article, Chad Rycenga, Executive Vice President for Product at Ibex Global and Chief Technology Officer for ibex Digital, shares his insights on…
8×8 Inc., a leading integrated cloud contact center and unified communications platform provider, recently released the 2023 State of Conversational AI in the Contact…
5G and edge technology are essential components of our digital world, providing enhanced connectivity and efficiency while empowering businesses to seize unprecedented opportunities for…