Companies are increasingly investing in AI and generative AI for a variety of enterprise use cases, such as customer service, cybersecurity, digital assistants, CRM,…
Browsing: CRM
As competition for customer retention and loyalty intensifies, businesses are looking to contact centre transformation as a way to establish a point of strategic…
Salesforce has announced the Einstein 1 Platform, which features major advancements for Salesforce Data Cloud and Einstein AI capabilities. This platform allows companies to…
AI is having a major impact on the retail industry, streamlining product selection for customers and improving workflows for workers. This guide explores how…
This article explores the ways in which Artificial Intelligence (AI) is revolutionizing customer relationship management (CRM) software. AI-driven CRM applications are enabling businesses to…
Global Enterprise Software Market is valued at approximately USD 196.4 billion in 2021 and is anticipated to grow with a healthy growth rate of…
MP Relavistic has launched ezTalkAi, a suite of AI products designed to enhance personal and brand interactions. It consists of three powerful versions: AI…
Interactive Voice Response (IVR) systems are a powerful technology that enables businesses to automate and streamline customer interactions. Modern IVR systems incorporate advanced features…
AI is the tech buzzword of 2023, with countless startups and billions of investments being poured into the technology. However, AI has a big…
Collaboration companies in the USA in 2023 will offer various services to help businesses succeed. These companies use various technologies, such as cloud computing,…