This article discusses the importance of customer relationship management (CRM) software for businesses and compares the best free CRM plans for small businesses. It…
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Rajesh Dutta, CIO of Usha Martin, discusses the company’s digital initiatives and transformation journey, including ERP rollout, CRM implementation, and plans for IoT integration.…
Naveen Koka is an AI expert who has successfully implemented AI-powered CRM solutions to improve sales performance, marketing targeting, and customer support processes. He…
Lenovo PCCW Solutions (LPS) has completed strategic acquisitions of Explora and Eleven Digital to strengthen its data foundation and marketing cloud competencies, empowering businesses…
This article discusses the importance of optimizing customer engagement for businesses and how smart technology, specifically AI-driven personalization and immersive AR/VR experiences, can help…
AI has transformed customer relationship management (CRM) systems, providing businesses with a smarter way to manage customer experiences and drive loyalty. With AI, CRMs…
AI is transforming the financial services industry by improving efficiency and providing personalized customer experiences. With the help of AI technologies such as machine…
AI CRM use cases are crucial for modern CRM as they facilitate a more intelligent, data-driven approach to engaging with customers. By integrating AI…
AI is revolutionizing CRM systems by enhancing data analysis, providing predictive analytics, and enabling hyper-personalization.
The COVID-19 pandemic has accelerated the digital transformation of Customer Relationship Management (CRM) systems, leading to a greater emphasis on remote capabilities and AI-powered…