RingCentral, a US-based provider of enterprise cloud communications, is utilizing AI technology to enhance customer satisfaction and agent productivity. The company sees India as…
Browsing: Conversation Intelligence
AI call center software and tools can improve customer service and efficiency by monitoring interactions, analyzing sentiments, and providing recommendations. HubSpot’s Conversation Intelligence platform…
Five9 and Invoca have expanded their strategic partnership to deliver a solution that provides deeper insight into customer journeys. RingCentral has introduced a next-gen…