Intradiem, a leading provider of intelligent automation solutions for contact centre and back-office customer service teams, has been awarded a patent by the UK…
Browsing: Automated Responses
Amazon Web Services, Inc. recently announced three new capabilities for Amazon GuardDuty, its threat detection service. GuardDuty helps protect customers from the latest threats…
Chatbots are computer programs that use Artificial Intelligence (AI) and Natural Language Processing (NLP) to understand customer questions and provide automated responses. OpenAI’s ChatGPT…