OpenAI may unveil a new multimodal AI assistant with audio and visual capabilities that could detect sarcasm and improve automated customer service agents. The…
Browsing: Automated Customer Service
Customer loyalty is an important issue for businesses in the modern era, and Artificial Intelligence (AI) has made it easier to attract and retain…
Conversational AI is a technology that allows machines to engage in human-like conversations that are intuitive, efficient, and personalised. This mode of automated customer…
This Global Natural Language Processing (NLP) Market report from Global Insight Services provides an in-depth analysis of the market, including qualitative analysis of the…
The increasing demand for personalised, immediate service, paired with the proliferation of digital data has created a need for emerging technologies in the financial…