ICS.cx, a customer experience technology integrator, now offers Workforce Management (WFM) in the cloud. This AI-powered platform automates processes, reduces costs, and improves forecasting…
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AI chat open assistant chatbots are computer programs that use artificial intelligence (AI) to simulate conversations with humans. They can provide 24/7 support, handle…
Chatbots powered by Generative Pre-trained Transformer (GPT) models are an innovative solution that can be used to facilitate government communication. These chatbots can help…