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Genesys, a global cloud leader in AI-powered experience orchestration, reported strong growth in the first quarter of fiscal year 2025, with its Genesys Cloud platform exceeding $1.5 billion in annual recurring revenue. The platform’s AI capabilities, including conversational, predictive, and generative capabilities, have been a driving force behind customer demand and the company’s pace of innovation. This growth has been fueled by a significant investment in research and development.
