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Appier, a SaaS company, has introduced a new feature in its AI web customer service tool, AiDeal, called the “AiDeal Conversion Bot.” This feature uses AI predictions to identify customer intent and strategically steer conversations to increase conversion rates. It aims to enhance profitability for businesses while mitigating brand damage from excessive discounting. The “AiDeal Conversion Bot” is an intelligent web chat that provides personalized assistance at optimal moments to drive conversions.