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GCCs in India have become key drivers of technology development, innovation, and the advancement of cybersecurity practices. As GCCs transition from cost-focused operational centers to strategic Centers of Excellence (CoEs), they have become hotbeds of technological breakthroughs and trailblazers in the realm of cybersecurity. This transformation was underway for quite some time, but the pandemic has been a key lever in enhancing the scope of cyber deliveries and the level of autonomy. GCCs in India have established a strong credibility by efficiently delivering work in areas such as IT General Controls (ITGC) testing and assurance, enterprise risk management, and more.
