This article discusses three major trends in the public sector: the incorporation of AI/ML, security and compliance standards, and multicloud and hybrid cloud architectures. AI/ML is being used to reduce costs through automation and time savings, and state governments are under pressure to ensure the security and privacy of citizen data. Multicloud platforms that are secure, simple to use and keep integration tight will become the top choice for all public sector agencies. Additionally, having an AI officer to focus on understanding technology capabilities in order to map them to state services and missions will be valuable.
