SAP is using generative AI to drive customers to its cloud-based SaaS solutions, partnering with IBM and Nvidia to develop industry-specific use cases and deploying LLM-based ERP automation capabilities. The company’s centerpiece is Joule, which will become the new front end and UX for SAP’s ERP solution portfolio. Joule will manage 80% of common tasks and will also provide insights for human resources, supply chain, and sustainability. The Copilot for 365 integration adds 50 use cases and SAP plans to double that number by the end of the year.
