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This research report analyzes the Cloud ITSM market and forecasts its revenue growth and trends based on offerings, deployment mode, organization size, and vertical. The market is expected to grow at a CAGR of 13.5% from 2024 to 2029, driven by the increasing adoption of IoT, 5G, and AI technologies in various industries. The report also highlights the key players in the market, such as ServiceNow, BMC Software, and Broadcom, among others. The service desk software segment is expected to have the highest growth rate, providing a centralized and accessible interface for managing IT service requests and incidents.