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In the past two years, businesses have had to adapt to the pandemic by shifting to remote work and relying on cloud platforms. This has led to the increased use of collaborative workspaces and internal communication platforms, cloud-storage solutions, customer relationship management (CRM) software, video conferencing, chatbots, and AI-driven analytics. These trends are expected to remain in 2022 and beyond, as they have become essential for businesses to remain productive and competitive.