Vonage Ranked As A Leader In Opus Research Conversational Cloud Report

Vonage, a global leader in cloud communications, has been positioned as a Leader by Opus Research in the company’s Conversational Cloud report. The report evaluates platforms offered by select Conversational Cloud players and solutions providers, and serves as a valuable resource for decision-makers looking to add conversational AI to their cloud-based IT infrastructure. Vonage is well placed as a leader in this shifting landscape thanks to the comprehensive, flexible Vonage Communications Platform (VCP). Opus Research uses the Conversational Cloud concept to capture the consumption model enterprises pursue to leverage the power of cloud resources to improve customer experience and employee productivity.