The global unified communications as a service market is driven by the increase in demand for 5G high speed network, the surge in trend of bring your own device (BYOD) and mobility, and the growth in migration from legacy systems to cloud-based communication services. According to a report by Allied Market Research, the global unified communications as a service industry was valued at $27 billion in 2021 and is estimated to generate $118.8 billion by 2031, witnessing a CAGR of 17.2% from 2021 to 2031.
