Cyara, the leader in Customer Experience (CX) Assurance, has announced its acquisition of Spearline, a global communication testing company headquartered in Ireland. This acquisition expands Cyara’s global in-country dialling and WebRTC testing and monitoring capabilities, solidifying its position as the global leader in CX testing and assurance. The deal pairs Cyara’s leadership in contact centre and chatbot assurance with Spearline’s global dialling and WebRTC capabilities to deliver an unmatched solution set that uniquely addresses the needs of enterprises transforming their CX through the adoption of cloud- and AI-based solutions.
