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Artificial Intelligence (AI) has revolutionized the global finance industry, with its remarkable ability to automate complex processes, predict outcomes with incredible accuracy and learn intricate patterns beyond human capabilities. Natural Language Processing (NLP) has emerged as a catalyst for improving customer interaction, while Machine Learning (ML) has proven its mettle in fraud detection and credit scoring. Blockchain technology has also opened the doors to a new era of decentralised finance. India has exhibited considerable zeal in adopting AI-driven customer services, with major banks and financial institutions investing heavily in AI-based solutions.
