The aviation industry was devastated by the Covid-19 pandemic, with revenues plummeting by 55 percent and a loss of $168 billion dollars in 2020. Airlines needed to find new ways to streamline the passenger process, and new technologies such as blockchain, big data, cloud computing, predictive analytics, and business intelligence can help modernize and cut costs. Smart companies have used the crisis as an opportunity to make innovative changes, such as using AI to determine cargo capacity available on passenger planes. Other new innovations include contactless travel solutions, blockchain loyalty programs, electric aircraft, and research into commercial flight at the speed of sound.
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