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The Philippines has become a leading destination for fintech support outsourcing due to its large pool of English-speaking, highly educated workers, an in-depth understanding of the fintech industry, and cost-effectiveness. Companies such as Binance have recognized these benefits and have begun outsourcing various support functions to the Philippines. The country has been quick to embrace advanced technologies, including AI and blockchain, enhancing its capabilities in the financial services sector. These technologies allow for automation of processes, improved efficiency, and increased data security, leading to better decision-making and improved customer experience.
