Catering For The New Breed Of Telco It Operations Staff

This article discusses the changes that telco operations teams will face in the future. These changes include the use of new technologies such as hybrid networks, artificial intelligence, robotics, the Internet of Things, and quantum computing. Additionally, the work culture is changing, and employees of the future will require more job flexibility and a supportive workplace. As a result, jobs which are routine and involve monitoring or performing repetitive tasks will disappear, while new jobs will appear that involve working with machines in new ways or managing the output quality.