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Natural Language Processing (NLP) is a branch of artificial intelligence that aims to empower machines to understand and respond to human language with the same finesse as humans. With advancements in NLP, computers are now able to decipher intent, sentiment, and nuances within language, but there is still a gap between human and machine understanding. NLP models need to grasp context and linguistic nuances in a more nuanced manner, incorporate external databases and knowledge graphs, and be more transparent and explainable in their decision-making process.