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OpenAI launched ChatGPT, a chatbot built on the large language model GPT-3, a year ago. Since then, knowledge workers in all sectors have been exploring the potential uses and shortcomings of the model and similar AI models. University of Michigan experts Shobita Parthasarathy and Rada Mihalcea comment on the public discussion that has emerged and the steps taken to regulate the technology. They emphasize the need for citizens to shape AI to maximize the benefits and eliminate the harms.