8×8 Expands Ai Self-service Capabilities With Voice Interactions For 8×8 Intelligent Customer Assistant

8×8, Inc. (NASDAQ: EGHT) has announced the availability of voice conversational AI in 8×8 Intelligent Customer Assistant, expanding its powerful, user-friendly conversational AI self-service capabilities across digital and voice channels. Features of voice self-service include AI-driven tools to help handle a high volume of customer interactions while providing excellent service in a fast and timely manner. Cape Air, an airline company, is already using 8×8 Intelligent Customer Assistant to apply AI-enabled voice self-service to quickly resolve customer inquiries.