In the past 12 months, the global digital paradigm has evolved significantly, especially in terms of how humans interact with machines. This revolution has been driven by advancements in natural language processing (NLP) and conversational AI, which is a subfield of AI that focuses on the interaction between computers and humans using everyday language and speech patterns. NLP involves several key tasks and techniques, such as part-of-speech tagging, named entity recognition, sentiment analysis, machine translation and topic extraction, which help machines understand and generate human language-type responses. AI-enabled tech has become part of the digital mainstream and has profoundly influenced many people for the last decade, with companions like Amazon’s Alexa, Google’s Assistant and Apple’s Siri becoming part of our everyday lives.
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