India demonstrates remarkable resilience in the face of a challenging global landscape, according to the World Bank. The study conducted by forrester consulting commissioned by Experian, a global information services leader, explores the profound impact of AI on analytics, risk assessment and customer experience. India demonstrates impressive AI and Machine Learning (ML) adoption rates, reaching 49 per cent in customer service and 40 per cent in identity verification. The report delves into the transformative potential of AI, the biggest risk priorities, and underscores how AI plays a pivotal role in fortifying resilience. Data integration and cloud investments drive AI success, as large volumes of data and the right data infrastructure are necessary for AI success.
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