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AI chatbots are becoming increasingly popular in the workplace as they provide employees with on-demand, natural language access to learning recommendations, resources, and support. AI chatbots use Natural Language Processing (NLP) to understand questions posed in everyday language and Machine Learning algorithms to provide helpful answers without human involvement. Companies such as KPMG are leveraging this technology to make learning accessible and provide employees with quick answers exactly when required. AI chatbots can respond to employee questions instantly, 24/7, which helps to prevent problems from being blocked while employees wait for answers.