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As technological shifts become more critical, people in leadership roles need to take decisions on an urgent basis and upskill their own learning to remain relevant in this evolving landscape. A McKinsey Global Institute report forecast that by 2030, automation would displace 800 million jobs worldwide but also create 950 million new jobs. Bhavesh Goswami, Founder & CEO of CloudThat, a cloud training and consultancy firm, believes that technology and AI take centre stage for process automation, driven by economic challenges and cost-cutting pressures. A recent report from Wiley showed over 69% of HR professionals in a survey acknowledging that skill gaps prevailed in their respective organisations. The biggest skill gaps for mid-career and senior professionals remain in cloud, data and artificial intelligence (AI).