NICE and LiveVox have joined forces to bring organizations the opportunity to accelerate their customer experience (CX) operations into the digital era with smart conversational AI at scale. This AI-powered cloud platform offers an extensive suite of in-house applications to oversee customer journeys, enhance employee involvement, and achieve overall performance excellence. Benefits of this platform include 24/7 availability, quick responses, consistent service quality, data collection and analysis, and streamlining of business processes.
