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Chatbots have come a long way from their humble beginnings as rule-based systems, to becoming full-blown conversationalists driven by Artificial Intelligence (AI). AI-powered chatbots are revolutionizing communication, as they are able to understand context, intent, and emotions, and give personalized responses. Pioneering chatbots were rule-based, and they adhered strictly to instructions set by the user. AI serves as the foundation for modern chatbots, as components such as machine learning and natural language processing (NLP) enable them to learn from data and improve over time.