We’re Helping Enterprises Become More Autonomous With Ai: Techm’s Kunal Purohit

Tech Mahindra, an IT services major, is betting on emerging technologies such as generative artificial intelligence (AI), quantum computing, metaverse and more to tap into new growth opportunities across customer industries. In an interview, Kunal Purohit, Chief Digital Services Officer (CDSO) at Tech Mahindra, discussed the fundamental shifts happening in the enterprise technology space, how the company’s recent leadership realignment has provided an impetus for growth and success, and TechM’s plans for the coming months. The biggest shift in the technology marketplace in the last decade has been the transition from traditional operating models to digital operating models with increased digitalisation, and Tech Mahindra has been leveraging technologies such as computer vision, natural language processing (NLP), AI, and machine learning (ML) to achieve long-term business outcomes.