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AI has the potential to transform how people search for information and do their jobs, but it is important to note that biased or flawed data used to train the software can skew results profoundly. Generative AI has shot up the hype curve and makes AI accessible to the masses, but it will not admit when it doesn’t know something, leading to erroneous information. AI and generative AI are value creators and can augment human intelligence by processing information that a person may not be able to digest due to limitations on human brain data processing capacity.
