A new survey released by Honeywell has revealed that nearly six in ten retailers plan to adopt artificial intelligence (AI), machine learning (ML) and computer vision (CV) technologies over the next year to enhance the shopping experience offered within stores and online. The research also indicates that retailers see this new technology as complementing and enhancing their workforce and not eliminating jobs. The survey involved 1,000 retail directors across the Middle East, the United States, Europe and Africa in leadership roles. 48% of respondents identified AI, ML and CV as the top technologies expected to have a significant impact on the retail industry over the next three to five years.
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