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Alkami Technology Inc. has launched a first-of-its kind Engagement AI Model that combines artificial intelligence, machine learning, and Alkami’s proprietary Key Lifestyle Indicators. The model empowers financial institutions to identify account holders who demonstrate behaviors most likely to lead to retention and account growth, and increase their engagement with products, service offerings, and digital channels. According to Alkami’s internal research, account holders who score the highest risk for attrition are, on average, 15 times more likely to leave a financial institution than account holders who score as highly engaged.
