The digital skills gap persists, with a growing number of workers unprepared for the continuing digital transformations of companies around the globe and across business sectors. A recent survey by analytics firm SAS found that 63% of decision-makers said their biggest skills shortage was in AI and machine learning (ML). The release of OpenAI’s GPT-3 and ChatGPT has put natural language processing (NLP) at the forefront of AI research, and the growing fascination with the potential of AI and ML tools is evident in the findings of O’Reilly’s recent Technology Trends for 2023 report. To ensure their workforces can keep up with the trends, organizations are turning towards reskilling and upskilling efforts, and training is increasingly important to implement new AI-based tools.
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