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AI can help reduce costs and increase revenue, but many Australian companies are not digitally mature enough to take advantage of the AI revolution. Examples of AI being used in Australia include Rio Tinto’s Mines of the Future project, Woolworths’ Quantium data science and AI business, CBA’s customer engagement engine, and Telstra’s energy reduction and customer chat functions. Generative AI will help improve existing functions and usher in a change in focus for AI.